We want you to have a smooth shopping experience with Deep Valley for Trading Est. Please read our policy before making a purchase.

1. Payment & Shipping

• Orders will be shipped only after full payment is received and confirmed.

• Once funds are verified, your shipment will be processed and dispatched.

2. 7-Day Return Policy

• You may return products within 7 days of delivery.

• Returned items must be unused, in original packaging, and with all labels intact.

• Proof of purchase is required for all returns.

3. Non-Returnable Items

• Sale/discounted items.

• Custom-made or personalized items.

• Intimate wear, swimwear, and hygiene-sensitive products.

4. Refund Process

• Once the returned product is received and inspected, we will notify you about approval or rejection.

• Approved refunds will be processed within 7–10 business days via the original payment method.

5. Exchanges

• Exchanges are subject to availability.

• If the desired item is unavailable, a refund or store credit will be issued.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, contact us within 48 hours of delivery with supporting photos.

• We will arrange a replacement or issue a refund at no extra cost to you.

7. Return Shipping

• Return shipping costs are the customer’s responsibility unless the return is due to our error.

Contact Us for Returns:
Email: info@deepvalleytrading.com
Phone: +973 3997 2466